VCM Management

Ever watched a Workday implementation go sideways? You're not alone. We've seen brilliant organizations with solid strategic alignment consulting get tangled up in what should be straightforward business transformation services. The irony? Workday itself is one of the most successful SaaS platforms ever built, but somehow, getting it right still trips up even the smartest teams. Here's the thing: Workday's success isn't just about having great software. It's about understanding how to harness...

Ever hired someone who called themselves a "consultant" only to realize they were basically just doing the work you could've done yourself? Or brought in a contractor expecting strategic insights but got someone who only followed instructions? You're not alone. The business world is flooded with people throwing around titles that don't match what they actually deliver. Here's the thing: having 20 years of experience doesn't automatically make you a consultant. And being good at executing...

Let's be honest: you've probably been to enough webinars where AI experts paint a picture of customer engagement nirvana. Push a button, and suddenly your customers are perfectly engaged, your conversion rates skyrocket, and your team has time for long lunches. Sounds great, right? Here's what they're not telling you: most AI customer engagement initiatives fail spectacularly , and it's not because the technology doesn't work. It's because business leaders are getting sold a dream instead of...